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FYIKlaviyo · SMS & WhatsApp · Tue, Aug 25, 2026
Personalized SMS content beta for abandonment, back-in-stock and win-back flows
What changed
A beta lets Klaviyo tailor SMS and RCS messages to each customer's browsing, cart activity and purchase intent in Added to Cart, Viewed Product, Started Checkout, Back in Stock, Price Drop and Win Back flows.
What to do
Request the beta if SMS abandonment flows are a big revenue line, and A/B test against your current copy.
Source
← "Reply to Keywords" sends an automatic DM when someone comments a keyword on your adAugust Demand Gen drop: messaging-app conversations and multimodal video creation GA →
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